Evan Sims

Mediacom Blows

Just an FYI: I may not be able to blog much this week, as my home Internet is completely useless. Mediacom was supposed to fix it today, but instead of sending out a maintenance guy to fix the signal - which I told them was the issue, and told them to send out - they sent a technician, who was here for 10 minutes, agreed with my conclusion, and then told me he’d have to schedule a maintenance guy to come out. I called them just now to see when I could expect someone to be out, and they told me “we don’t schedule our maintenance people, they come out as soon as possible.” Super, so it could be in ten minutes or two weeks.

If you have an option between using Mediacom or another service, use another service. Their support is rude and worthless, and I’ve had nothing but headaches with their service. DSL and DirectTV are looking better with every passing moment.